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Preparing a Package

Providing you with the tools and support needed to ship and track your packages is a top priority of the OnTrac team.

Ship your packages by following three simple steps:

  1. Properly pack your letter or package for safe transport. Using your own packaging materials, make sure the package is sturdy enough to protect the contents and is sealed securely.

  2. Label Your Package using one of the following options:
    1. Prepare the Waybill
      Fill out the waybill with all needed information for proper delivery. You should have one waybill per package. Please remember to keep the yellow copy for your records.
    2. WebOnTrac - Online Shipping
      Do you want to save time and be able to ship from anywhere? Then sign up for WebOnTrac! To activate your FREE account today, go to ontrac.com and click on the link under "WebOnTrac Login".
    3. OnTrac Software
      OnTrac's Windows-based shipping software streamlines your entire shipping process. Create barcode labels, store customer addresses, print daily manifest reports and much more! This software and unlimited support is FREE to all OnTrac customers. Call or email the OnTrac Support Desk to get your free copy today; 877.225.6837 or softwaresupport@ontrac.com.

  3. Schedule a Pickup
    Call 800.334.5000 or schedule a pickup. You may also drop off your package in one of our convenient Drop Box locations.


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