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How Retailers Can Adapt to Evolving Consumer Shopping Behaviors

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COVID-19 accelerated the shift to e-commerce and transformed the way consumers shop. This created new growth opportunities for retailers but also exposed a number of supply chain vulnerabilities.

We surveyed over 3,000 online shoppers over the last two years to understand how their shopping behaviors and preferences have evolved since the start of the pandemic. See how consumers responded and learn strategies to help you capitalize on the growing e-commerce market and establish lasting relationships with your customers.

 

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