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    Service Alerts

    Sometimes, unexpected and uncontrollable events can interrupt service. During these events, OnTrac will strive to balance our service commitments and the safety of our employees and business partners.

    We will update this page with the latest Service Alerts to keep you informed as interruptions occur.

    06/15/2026

    FIFA World Cup

    the 2026 FIFA World Cup is expected to cause possible delays and disruptions due to matches, watch parties, fan fests, and road closures. See below for a list of impacted areas. For latest package updates, track your package .

    Dates Event Location OnTrac Delivery Branch Impacted Zip Codes
    6/15, 6/18, 6/21, 6/24, 6/27, 7/1, 7/7, 7/15 Mercedes-Benz Stadium Atlanta 30303, 30313, 30314
    Centennial Olympic Park
    6/13, 6/16, 6/19, 6/23, 6/26, 6/29, 7/9 Gilette Stadium, Boston City Hall Plaza Boston, Franklin 02035, 02056, 02048, 02108, 02109, 02110, 02113, 02114
    6/12, 6/14, 6/17, 6/22, 6/25, 6/27, 6/30, 7/3, 7/6, 7/14 AT&T Stadium, Fair Park, Kay Bailey Hutchinson Convention Center, Toyota Stadium, Southern Methodist University, Mansfield Stadium, Deel Ellum Dallas 75034, 75201, 75202, 75205, 75207, 75210, 75226, 76010, 76011, 76013, 76063
    6/14, 6/17, 6/20, 6/23, 6/26, 6/29, 7/4 NRG Stadium, FIFA Fan Fest Houston 77002, 77003, 77010, 77025, 77030, 77054
    6/12, 6/15, 6/18, 6/21, 6/25, 6/28, 7/2, 7/10 SoFi Stadium, LA Memorial Coliseum, Exposition Park, USC Commerce, Los Angeles 90007, 90037, 90301, 90305
    6/15, 6/21, 6/24, 6/27, 7/3, 7/11, 7/18 Hard Rock Stadium, Bayfront Miami 33055, 33056, 33131, 33132, 33169
    6/13, 6/16, 6/22, 6/25, 6/27, 6/30, 7/5, 7/19 Metlife Stadium, Liberty State Park Northern New Jersey 07073, 07047, 07302, 07305, 07605
    6/14, 6/19, 6/22, 6/25, 6/27, 7/4 Lincoln Financial Field Philadelphia 19102, 19103, 19145, 19148
    Benjamin Franklin Parkway
    6/15, 6/19, 6/24, 6/26, 7/1, 7/6 Lumen Field, Seattle Center Everett, Seattle 98101, 98104, 98119, 98134
    6/13, 6/16, 6/19, 6/22, 6/25, 7/1 Levi's Stadium, Civic Center Waterfront San Francisco, San Jose 94102, 94103, 94111, 95050, 95054, 95134

    Shipping to the Affected Area?

    To help avoid further delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after the delay. In the event of evacuations, shipments not delivered before the delays will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.