Service Alerts
Sometimes, unexpected and uncontrollable events can interrupt service. During these events, OnTrac will strive to balance our service commitments and the safety of our employees and business partners.
We will update this page with the latest Service Alerts to keep you informed as interruptions occur.
New York City Car-Free Earth Day Event
April 25, 2026
Please be advised of delays and disruptions in New York City April 25, 2026 for the car-free Earth Day event. Planned road closures may impact deliveries.
Closures Include:
- Manhattan: Broadway – 17th St to 46th St
- Manhattan: St. Nicholas Ave – 181st to 185th St
- Manhattan: Dyckman St – Broadway to La Merina
- Queens: Woodside Ave – 75th St to 78th St
- Brooklyn: fifth Ave – 41st St to 45th St
- The Bronx: E 188th St – Grand Concourse to Valentine Ave
- State Island: Port Richmond Ave – Castleton Ave to Bennett St
For specific delivery status information, please track your shipment.
Shipping to the Affected Area?
To help avoid further delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after the delay. In the event of evacuations, shipments not delivered before the delays will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.