Faster, Reliable Residential E-Commerce Parcel Delivery

Helping leading retailers and direct-to-consumer brands with faster, reliable last-mile delivery that wins customers, builds brand loyalty, and saves money.

OnTrac Service Provider delivery package to residential address the next business day.

Trusted by the Brands You Know

Connecting Leading Retailers and Shippers to Their Customers with Proven, Industry-Leading Last-Mile Delivery.

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1.9 day reduction in delivery time to customers

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Save 10-35% over national carriers

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98%+ average on-time delivery performance

Learn More About Our Residential E-Commerce Delivery Platform

Delivering the Competitive Advantage

In today's evolving e-commerce world, successful companies are combining multiple delivery options to create a competitive distribution model. Ultimately, consumers depend on speed and flexibility in the last mile of the supply chain. As a faster, adaptable, and more cost-effective delivery partner, we work with you to develop creative solutions that help you fulfill your consumer promises.

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Faster Delivery

Meet consumer expectations by getting their orders delivered to them faster.

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Save Money

Reduce transit costs by 10-35% when compared to national carriers.

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Reliable On-Time Performance

Keep your customers satisfied and build brand loyalty with 98%+ on-time performance.

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Diversify Your Carrier Mix

Reduce costs and mitigate risk by diversifying your carrier mix.

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Exceptional Support

Dedicated account manager works with you to understand your goals and prioritize partnership.

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Delivery Innovation

Visual proof of delivery, SMS notifications, and other enhancements to improve the delivery experience.

Our Regional Delivery Network for Residential E-Commerce

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OnTrac 7-day delivery advantage comparison

Now Delivering 7 Days a Week

OnTrac has launched a weekend delivery service to help retailers reach consumers every day of the week with faster, residential e-commerce delivery that meets customer demands for Saturday and Sunday delivery. Find out how to leverage our seven-day service to reach your customers up to two days faster than other carriers, enhance the delivery experience, and build brand loyalty.

Transcontinental Delivery Service

OnTrac is the first transcontinental carrier of choice for last-mile e-commerce deliveries that helps shippers build a competitive advantage through faster delivery times, lower costs, coast-to-coast coverage, and reliable on-time performance. Understand how shippers can take advantage of our coast-to-coast network.

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OnTrac vs. the Alternatives

Benefits OnTrac National Carriers Regional Carriers
Faster delivery that meets customers’ expectations and builds brand loyalty
Reliable on-time performance
Reach over 70% of the U.S. population in 35 states and Washington D.C.
10-35% cost savings to help retailers protect their margins
Increased supply chain flexibility
Dedicated account manager support that prioritizes your goals over short-term profits
Visual Proof of Delivery (VPOD) when package is delivered
Delivery every day of the week, including Saturdays and Sundays, at no extra charge
OnTrac technology options to help packages arrive safely and on time.

Delivery Innovation That Delights Your Customers

With SMS notifications, photo proofs of deliveries, API and multi-carrier software integrations and more, OnTrac has the delivery tech you need to stand out from your competitors.

What Retailers Are Saying About OnTrac

"Better compared to other carriers in terms of advancement and expansion. Consistently looking at ZIP expansions and being successful in the execution. No service disruptions. New technology is helpful to continue to monitor the customer's package delivery experience."

Manager, Omnichannel
Large Outdoor Retailer

"Great customer support/dedicated rep, and really good tracking data. Great job guys! Thanks for the support."

Head of Operations
E-Commerce Technology Provider

"On-time performance is strong and our account manager is strong. OnTrac is doing a good job—appreciative of the proactive communication."

Manager of Transportation
Large Apparel Retailer

"Continued good service and transparency. From end to end, we have had a great experience with the OnTrac team."

Senior Director, Supply Chain
Subscription Retailer

Talk to an Expert

Interested in learning more about our residential e-commerce delivery solutions for your business? Tell us about yourself and a member of our team will get back in touch to explain the benefits and answer any questions