Fees & Surcharges

Fees and surcharges can represent a large portion of your shipping bill with National Carriers.
OnTrac keeps costs in check by implementing fewer fees and lower surcharges.

2023 OnTrac Ground
Shipping Rates

OnTrac Ground can give you faster transit times at rates similar to those offered by National Carriers. You get the benefit of next-day delivery at ground rates!*

2023 Shipping Rates

*Transit times may vary.

Fuel Surcharge

Fuel Surcharge Information for OnTrac

Fuel Surcharges are index-based and adjusted monthly. Changes to the Fuel Surcharge will be effective on the first of each month. The Fuel Surcharge is assessed on the net package rate plus applicable Additional Delivery Charges. Fuel Surcharges are based on the U.S. Department of Energy's National U.S. Average On Highway Diesel Fuel Prices for the month that is two (2) months prior to the adjustment. For example, the Fuel Surcharge for the month of April 2023 is based on the National U.S. Average On-Highway Diesel Fuel Price released by the EIA for the month of February 2023. Surcharge percentages and thresholds are subject to change without prior notice.If the Fuel Surcharge falls outside the published range, the range will extend in $0.12 increments and the Fuel Surcharge will adjust in 0.25% increments.

Current & Upcoming Fuel Surcharge

Effective Date Fuel Surcharge*
Effective September 1, 2023 14.25%
Effective October 1, 2023 15.25%

*Unless otherwise agreed to in writing by OnTrac, if a Shipper's written agreement with OnTrac indicates that Fuel Surcharges are index based adjusted weekly and will be based on U.S. West Coast Average On-Highway Diesel Fuel Price as reported by the U.S. Energy Information Administration (EIA) (hereinafter as West Coast Fuel Surcharge") then West Coast Fuel Surcharges shall continue to apply to the Shipper's packages. Additionally, and unless otherwise agreed to in writing by OnTrac, if Shipper has been invoiced for West Coast Fuel Surcharges at any time prior to March 25, 2023, then West Coast Fuel Surcharges shall continue to apply to Shipper's packages.

West Coast Fuel Surcharge


OnTrac Fuel Surcharge Index

At Least But Less Than Surcharge
$3.98 $4.10 14.50%
$4.10 $4.22 14.75%
$4.22 $4.34 15.00%
$4.34 $4.46 15.25%
$4.46 $4.58 15.50%
$4.58 $4.70 15.75%
$4.70 $4.82 16.00%
$4.82 $4.94 16.25%
$4.94 $5.06 16.50%
$5.06 $5.18 16.75%
$5.18 $5.30 17.00%
$5.30 $5.42 17.25%
$5.42 $5.54 17.50%
$5.54 $5.66 17.75%
$5.66 $5.78 18.00%
$5.78 $5.90 18.25%
$5.90 $6.02 18.50%
$6.02 $6.14 18.75%
$6.14 $6.26 19.00%
$6.26 $6.38 19.25%
$6.38 $6.50 19.50%
$6.50 $6.62 19.75%
$6.62 $6.74 20.00%
$6.74 $6.86 20.25%
$6.86 $6.98 20.50%
$6.98 $7.10 20.75%
$7.10 $7.22 21.00%
Effective May 1, 2022.

Fuel Surcharge History

Effective Date Fuel Surcharge*
10/01/2023 15.25%
09/01/2023 14.25%
08/01/2023 14.00%
07/01/2023 14.25%
06/01/2023 14.50%
05/01/2023 14.75%
04/01/2023 15.25%
*Unless otherwise agreed to in writing by OnTrac, if a Shipper's written agreement with OnTrac indicates that Fuel Surcharges are index based adjusted weekly and will be based on U.S. West Coast Average On-Highway Diesel Fuel Price as reported by the U.S. Energy Information Administration (EIA) (hereinafter as "West Coast Fuel Surcharge") then West Coast Fuel Surcharges shall continue to apply to the Shipper's packages. Additionally, and unless otherwise agreed to in writing by OnTrac, if Shipper has been invoiced for West Coast Fuel Surcharges at any time prior to March 25, 2023, then West Coast Fuel Surcharges shall continue to apply to Shipper's packages.

OnTrac Fees

OnTrac Fees Charge
Additional Handling

An Additional Handling Surcharge will be assessed for any package that requires special handling, as determined by OnTrac in its sole discretion, including, but not limited to:

  • Any article that is not fully encased in corrugated cardboard, including but not limited to metal, wood, hard plastic, soft plastic (e.g., plastic bag) or expanded polystyrene foam (e.g., styrofoam).
  • Any cylindrical-like item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated cardboard shipping container.*
  • Any package routed through the OnTrac irregular package sortation process.
  • Any other package that requires special handling, as determined by OnTrac in its sole discretion.

For a package that meets multiple criteria listed above, only one Additional Handling charge will be assessed, in the following order: Weight, Length, Width, Packaging. An Additional Handling charge will not be assessed when an Over Maximum Limits Surcharge or Large Package Surcharge is applied. OnTrac also reserves the right to assess the Additional Handling Charge for any package that:

  • Length: Any package with the longest side exceeding 48 inches;
  • Width: its second-longest side exceeding 30 inches; or
  • Weight: Any package with an actual weight of > 70 pounds

*If this applies to your shipment, you will see "Irregular Shape/Package" on your invoice instead of "Additional Handling."

$18.50 per package
Address Correction

When an address provided to OnTrac is incorrect or incomplete for purposes of completing delivery, OnTrac may correct or complete an address based on information obtained from the shipper or consignee. In such instance, an Address Correction Surcharge will be applied.

$19.50 per package
Residential Delivery

A Residential Delivery Surcharge will be applied to any delivery to a location that is a residential home, including a business operating out of a residential home.

$5.25 per package
Delivery Area Surcharge

Delivery Area Surcharges will apply to each package delivered to certain ZIP codes within our coverage area.

DAS & EAS ZIP Codes
DAS / Extended DAS $5.30 / $7.15per package
Over Max Limits

Packages with an actual weight or dimensional weight of more than 50 pounds, as measured to determine their billable weight, are not accepted for transportation. If found in the OnTrac system, they are subject to an additional charge.

$700.00 per package

*Unless otherwise agreed to in writing by OnTrac, if a Shipper's written agreement with OnTrac indicates that it will apply a Residential Signature Surcharge; Large Package Surcharge; Unauthorized Surcharge; and/or a Surcharge for On-Call Pickup Services (" Supplemental Surcharges ") then the Supplemental Surcharges shall continue to apply to the Shipper's packages, as applicable. Additionally, and unless otherwise agreed to in writing by OnTrac, if Shipper has been invoiced for Supplemental Surcharges at any time prior to March 25, 2023, then the Supplemental Surcharges shall continue to apply to the Shipper's packages, as applicable.

Supplemental Surcharges

Demand Surcharges

Effective October 28, 2023, any reference to "Peak" in a surcharge name will be replaced with "Demand." During times of elevated volumes, high demand for capacity, and increased operating costs across our network, OnTrac will implement Demand surcharges.

A Demand Residential Surcharge shall be applied to residential packages shipped on or after October 28, 2023 through and including January 12, 2024 (the "Demand Period"). See below for Demand Period for OnTrac Logistics, Inc.

During the Demand Period, the Demand Residential Surcharge will be calculated as set forth below. The Demand Residential Surcharge will be assessed in addition to the Shipper's Residential Delivery Fee Surcharge, or any other applicable Surcharges. Any contracted discount(s) which Shipper may have on the Residential Delivery Fee Surcharge will not apply to the Demand Residential Surcharge outlined below.

Demand Period: October 28, 2023 - January 12, 2024

Baseline Volume Charge
>105%-125% of Baseline Volume
$1.35 per package
>125%-150% of Baseline Volume
$1.85 per package
>150%-200% of Baseline Volume
$2.15 per package
>200%-300% of Baseline Volume
$2.60 per package
>300%-400% of Baseline Volume
$4.45 per package
>400% of Baseline Volume
$6.40 per package

Baseline Volume

During the Demand Period, a Demand Residential Surcharge will apply to all residential packages shipped during any weekly invoice period which exceeds 105% of the Shipper's Weekly Average Minimum package volume in June 2023 (specifically, June 3, 2023 through and including June 30, 2023) (the "Baseline Volume"). Baseline Volume shall be determined by OnTrac in its sole discretion.

  • If the Shipper did not tender residential packages to OnTrac prior to June 1, 2023, the Baseline Volume will be based upon the Shipper's Weekly Average Minimum package volume in September 2023 (specifically, September 2, 2023, through and including September 29, 2023).
  • If the Shipper did not tender residential packages to OnTrac prior to August 31, 2023, OnTrac will use the Shipper's Weekly Average Minimum package volume from September 30, 2023, to and including October 20, 2023.

If the Shipper's Weekly Average Minimum package volume for September 2023 (specifically, September 2, 2023, through and including September 29, 2023) is less than 80% of Shipper's Weekly Average Minimum package volume for June 2023 (specifically, June 3, 2023 through and including June 30, 2023) then Baseline Volume will be determined based on the Shipper's Weekly Average Minimum package volume in September 2023 (specifically, September 2, 2023, through and including September 29, 2023).


Holidays

For calendar weeks containing OnTrac holidays including, without limitation, Thanksgiving, Christmas, and New Year's Day, a Demand Residential Surcharge will apply to all residential packages shipped during that applicable weekly invoice period exceeding 105% of the Shipper's average volume of daily residential packages during the applicable Baseline Volume period multiplied by the number of full OnTrac operating days in that week, as determined by OnTrac in its sole discretion.



Demand Period for OnTrac Logistics, Inc.

Unless otherwise agreed to in writing by OnTrac, if a Shipper has a written agreement with OnTrac Logistics, Inc., (or is currently being invoiced by OnTrac Logistics Inc.), the Demand Period shall be October 29, 2023 to January 13, 2024.

Shipper's Baseline Volume calculation period(s) will be:

  • During the Demand Period, a Demand Residential Surcharge will apply to all residential packages shipped during any weekly invoice period which exceeds 105% of the Shipper's Weekly Average Minimum package volume in June 2023 (specifically, June 4, 2023 through and including July 1, 2023).
  • If the Shipper did not tender residential packages to OnTrac prior to June 1, 2023, the Baseline Volume will be based upon the Shipper's Weekly Average Minimum package volume in September 2023 (specifically, September 3, 2023, through and including September 30, 2023).
  • If the Shipper did not tender residential packages to OnTrac prior to August 31, 2023, OnTrac will use the Shipper's Weekly Average Minimum package volume from October 2023 (specifically, October 1, 2023 to and including October 21, 2023).

The following supplemental Demand Surcharges will also apply:

  • A supplemental Additional Handling Demand Surcharge of $6.90 per package will apply from October 29, 2023 to January 13, 2024. This is in addition to the current Additional Handling Surcharge.
  • A supplemental Large Package/Oversize Demand Surcharge of $74.90 per package will apply from October 29, 2023 to January 13, 2024. This is in addition to the current Large Package/Oversize Surcharge.