OnTrac Surcharges

OnTrac Shipping Rates

OnTrac can give you faster transit times at rates similar to those offered by national carriers. You get the benefit of next-day delivery at ground rates!*

Shipping Rates

*Transit times may vary.

2024 Shipping rates will increase an average net 5.9% and will be effective January 1, 2024.

Fuel Surcharge

The OnTrac Fuel Surcharge is index-based and adjusted weekly. The Fuel Surcharge is assessed on the net package Rate plus all additional fees and Surcharges, as applicable.

The Fuel Surcharge will be based on the National U.S. Average On-Highway Diesel Fuel Price as most recently released by the U.S. Energy Information Administration (EIA), that is one (1) week prior to the adjustment, rounded to the nearest cent. For example, the Fuel Surcharge for the week of February 5, 2024, will be based on the National U.S. Average On-Highway Diesel Fuel Price released by EIA for the week of January 29, 2024. If the information released by the EIA is delayed, OnTrac may use released applicable fuel pricing information from an earlier calendar week.

Changes to Fuel Surcharges will be effective on the following Monday of an applicable calendar week. Fuel Surcharge percentages and thresholds are subject to change without prior notice. If the Fuel Surcharge falls outside the published range, the range will extend in $0.12 increments and the Fuel Surcharge will adjust in 0.25% increments.



Current & Upcoming Fuel Surcharge

Effective Date Fuel Surcharge*
February 19, 2024 to February 25, 2024 16.00%
February 26, 2024 to March 3, 2024 16.00%

*Fuel Surcharges will be based upon the National U.S. Average On Highway Diesel Fuel Prices as reported by the U.S. Energy Information Administration (EIA) , except when otherwise agreed to in writing by OnTrac. Notwithstanding the foregoing if a Shipper does not have a written agreement with OnTrac, OnTrac reserves the right to apply the U.S. West Coast Average On-Highway Diesel Fuel Prices ("West Coast Fuel Surcharges") as reported by the U.S. Energy Information Administration (EIA).

West Coast Fuel Surcharge



Fuel Surcharge Index

At Least But Less Than Surcharge
$3.38 $3.50 14.50%
$3.50 $3.62 14.75%
$3.62 $3.74 15.00%
$3.74 $3.86 15.25%
$3.86 $3.98 15.50%
$3.98 $4.10 15.75%
$4.10 $4.22 16.00%
$4.22 $4.34 16.25%
$4.34 $4.46 16.50%
$4.46 $4.58 16.75%
$4.58 $4.70 17.00%
$4.70 $4.82 17.25%
$4.82 $4.94 17.50%
$4.94 $5.06 17.75%
$5.06 $5.18 18.00%
Effective February 5, 2024.


Fuel Surcharge History

Effective Date Fuel Surcharge*
February 26, 2024 to March 3, 2024 16.00%
February 19, 2024 to February 25, 2024 16.00%
February 12, 2024 to February 18, 2024 15.50%
February 5, 2024 to February 11, 2024 15.50%
February 1, 2024 to February 4, 2024 14.25%
January 1, 2024 to January 31, 2024 15.00%
December 1, 2023 to December 31, 2023 15.50%
November 1, 2023 to November 30, 2023 15.50%
October 1, 2023 to October 31, 2023 15.25%
*Fuel Surcharges will be based upon the National U.S. Average On Highway Diesel Fuel Prices as reported by the U.S. Energy Information Administration (EIA) , except when otherwise agreed to in writing by OnTrac. Notwithstanding the foregoing if a Shipper does not have a written agreement with OnTrac, OnTrac reserves the right to apply the U.S. West Coast Average On-Highway Diesel Fuel Prices ("West Coast Fuel Surcharges") as reported by the U.S. Energy Information Administration (EIA).

Surcharges prior to February 5, 2024, are based on a previous index.

OnTrac Surcharges

OnTrac Surcharges 2024 Charge
Additional Handling

An Additional Handling Surcharge will be assessed for any package that requires special handling, as determined by OnTrac in its sole discretion, including, but not limited to:

  • Any article that is not fully encased in corrugated cardboard, including but not limited to metal, wood, hard plastic, soft plastic (e.g., plastic bag) or expanded polystyrene foam (e.g., styrofoam).
  • Any cylindrical-like item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated cardboard shipping container.*
  • Any package routed through the OnTrac irregular package sortation process.
  • Any other package that requires special handling, as determined by OnTrac in its sole discretion.

For a package that meets multiple criteria listed above, only one Additional Handling charge will be assessed, in the following order: Weight, Length, Width, Packaging. An Additional Handling charge will not be assessed when an Over Maximum Limits Surcharge or Large Package Surcharge is applied. OnTrac also reserves the right to assess the Additional Handling Charge for any package that:

  • Length: Any package with the longest side exceeding 48 inches;
  • Width: its second-longest side exceeding 30 inches; or
  • Weight: Any package with an actual weight of > 70 pounds

*If this applies to your shipment, you may see "Irregular Shape/Package" on your invoice instead of "Additional Handling."

$22.00per package
Address Correction

When an address provided to OnTrac is incorrect or incomplete for purposes of completing delivery, OnTrac may correct or complete an address based on information obtained from the Shipper or consignee. In such instance, an Address Correction Surcharge will be applied.

$21.00per package
Residential Delivery

A Residential Delivery Surcharge will be applied to any delivery to a location that is a residential home, including a business operating out of a residential home.

$5.65per package
Delivery Area Surcharge

Delivery Area Surcharges will apply to each package delivered to certain ZIP codes within our coverage area.

2024 DAS & EAS ZIP Codes
DAS / Extended DAS$5.70 / $7.70per package
Over Max Limits

Packages with an actual weight or dimensional weight of more than 50 pounds, as measured to determine their billable weight, are not accepted for transportation. If found in the OnTrac system, they are subject to an additional charge.

$800.00per package

*Unless otherwise agreed to in writing by OnTrac, if a Shipper's written agreement with OnTrac indicates that it will apply a Residential Signature Surcharge; Large Package Surcharge; Unauthorized Surcharge; and/or a Surcharge for On-Call Pickup Services (" Supplemental Surcharges ") then the Supplemental Surcharges shall continue to apply to the Shipper's packages, as applicable. Additionally, and unless otherwise agreed to in writing by OnTrac, if Shipper has been invoiced for Supplemental Surcharges at any time prior to March 25, 2023, then the Supplemental Surcharges shall continue to apply to the Shipper's packages, as applicable.

Supplemental Surcharges

Demand Surcharges

Effective October 28, 2023, any reference to "Peak" in a surcharge name will be replaced with "Demand." During times of elevated volumes, high demand for capacity, and increased operating costs across our network, OnTrac will implement Demand surcharges.

A Demand Residential Surcharge shall be applied to residential packages shipped on or after October 28, 2023 through and including January 12, 2024 (the "Demand Period"). See below for Demand Period for OnTrac Logistics, Inc.

During the Demand Period, the Demand Residential Surcharge will be calculated as set forth below. The Demand Residential Surcharge will be assessed in addition to the Shipper's Residential Delivery Fee Surcharge, or any other applicable Surcharges. Any contracted discount(s) which Shipper may have on the Residential Delivery Fee Surcharge will not apply to the Demand Residential Surcharge outlined below.

Demand Period: October 28, 2023 - January 12, 2024

Baseline Volume Charge
>105%-125% of Baseline Volume
$1.35 per package
>125%-150% of Baseline Volume
$1.85 per package
>150%-200% of Baseline Volume
$2.15 per package
>200%-300% of Baseline Volume
$2.60 per package
>300%-400% of Baseline Volume
$4.45 per package
>400% of Baseline Volume
$6.40 per package

Baseline Volume

During the Demand Period, a Demand Residential Surcharge will apply to all residential packages shipped during any weekly invoice period which exceeds 105% of the Shipper's Weekly Average Minimum package volume in June 2023 (specifically, June 3, 2023 through and including June 30, 2023) (the "Baseline Volume"). Baseline Volume shall be determined by OnTrac in its sole discretion.

  • If the Shipper did not tender residential packages to OnTrac prior to June 1, 2023, the Baseline Volume will be based upon the Shipper's Weekly Average Minimum package volume in September 2023 (specifically, September 2, 2023, through and including September 29, 2023).
  • If the Shipper did not tender residential packages to OnTrac prior to August 31, 2023, OnTrac will use the Shipper's Weekly Average Minimum package volume from September 30, 2023, to and including October 20, 2023.

If the Shipper's Weekly Average Minimum package volume for September 2023 (specifically, September 2, 2023, through and including September 29, 2023) is less than 80% of Shipper's Weekly Average Minimum package volume for June 2023 (specifically, June 3, 2023 through and including June 30, 2023) then Baseline Volume will be determined based on the Shipper's Weekly Average Minimum package volume in September 2023 (specifically, September 2, 2023, through and including September 29, 2023).


Holidays

For calendar weeks containing OnTrac holidays including, without limitation, Thanksgiving, Christmas, and New Year's Day, a Demand Residential Surcharge will apply to all residential packages shipped during that applicable weekly invoice period exceeding 105% of the Shipper's average volume of daily residential packages during the applicable Baseline Volume period multiplied by the number of full OnTrac operating days in that week, as determined by OnTrac in its sole discretion.



Demand Period for OnTrac Logistics, Inc.

Unless otherwise agreed to in writing by OnTrac, if a Shipper has a written agreement with OnTrac Logistics, Inc., (or is currently being invoiced by OnTrac Logistics Inc.), the Demand Period shall be October 29, 2023 to January 13, 2024.

Shipper's Baseline Volume calculation period(s) will be:

  • During the Demand Period, a Demand Residential Surcharge will apply to all residential packages shipped during any weekly invoice period which exceeds 105% of the Shipper's Weekly Average Minimum package volume in June 2023 (specifically, June 4, 2023 through and including July 1, 2023).
  • If the Shipper did not tender residential packages to OnTrac prior to June 1, 2023, the Baseline Volume will be based upon the Shipper's Weekly Average Minimum package volume in September 2023 (specifically, September 3, 2023, through and including September 30, 2023).
  • If the Shipper did not tender residential packages to OnTrac prior to August 31, 2023, OnTrac will use the Shipper's Weekly Average Minimum package volume from October 2023 (specifically, October 1, 2023 to and including October 21, 2023).

The following supplemental Demand Surcharges will also apply:

  • A supplemental Additional Handling Demand Surcharge of $6.90 per package will apply from October 29, 2023 to January 13, 2024. This is in addition to the current Additional Handling Surcharge.
  • A supplemental Large Package/Oversize Demand Surcharge of $74.90 per package will apply from October 29, 2023 to January 13, 2024. This is in addition to the current Large Package/Oversize Surcharge.