OnTrac Chicago e-Commerce Parcel Delivery

Hello, Chicago! OnTrac has expanded into the Midwest

Win customers and build brand loyalty with faster, reliable delivery from OnTrac now in Chicagoland and the Midwest.

Preferred by Leading Brands

OnTrac expansion map for the Heartland and Chicago

Hello, Heartland!

From Minneapolis to Madison, Springfield to St. Louis, and many areas in between, our OnTrac Ground service saves you time and money on shipping. Reach an additional 24 million consumers with our Midwest expansion.

Connecting Midwest retailers to their customers across the U.S. with leading e-commerce parcel delivery.

0 Days

1.9 day reduction in delivery times


Save 10-35% over national carriers


98%+ average on-time delivery performance

Reach 70% of the U.S. Population From Chicago With Faster Delivery

OnTrac transit days for Ground shipping from Chicago Illinois

Our industry-leading parcel delivery service combines the scale of national carriers with speed, cost-savings, flexibility, and personalized service to help retailers win customers and bolster brand loyalty.

Faster Delivery—Every Day of the Week

OnTrac now delivers all seven days of the week to over 75% of our service area! Reach your customers up to 2 days faster. And, without any additional fees!

OnTrac Weekend Delivery

Unlock Your E-Commerce Parcel Delivery Advantage

Consumers depend on speed and flexibility in the last mile of the supply chain. As a faster, adaptable, and more cost-effective delivery partner, we work with you to develop creative solutions that help you fulfill your consumer promises.

Faster Delivery Times Icon

Faster Delivery Times

Win new customers by providing rapid delivery.

Save Money Icon

Save Money

Reduce transit costs by 10-35% when compared to national carriers.

Reliable On-Time Performance Icon

Reliable On-Time Performance

Increase brand loyalty and keep your customers satisfied with 98+% on-time delivery.

Diversify Your Carrier Mix Icon

Diversify Your Carrier Mix

Reduce costs and mitigate risk by expanding your carrier options.

Exceptional Support Icon

Exceptional Support

Partner with a dedicated account manager who prioritizes your goals and business success.

Delivery Innovation Icon

Delivery Innovation

Utilize visual proof of delivery and SMS notifications to improve the delivery experience.

OnTrac vs. Other Carriers

Benefits OnTrac National Carriers Regional Carriers
Faster delivery that meets customers’ expectations and builds brand loyalty
Reliable on-time performance
Reach 70% of the U.S. Population in 35 states and Washington D.C.
10-35% cost savings to help retailers protect their margins
Increased supply chain flexibility
Dedicated account manager support that prioritizes your goals over short-term profits
Visual Proof of Delivery (VPOD) and SMS notifications when package is delivered
Delivery every day of the week, including Saturdays and Sundays, at no extra charge

Maximum Package Size

All packages must adhere to the following maximum size guidelines:

  • Max for any one dimension: 42 inches.
  • Max total size: 10,000 cubic inches.
  • Max weight: 50 lbs.
OnTrac max package sizes and weights

What Retailers Are Saying About OnTrac

Great customer support/dedicated rep, and really good tracking data. Great job guys! Thanks for the support.

Head of Operations
E-Commerce Technology Provider

Continued good service and transparency. From end to end, we have had a great experience with the OnTrac team.

Senior Director
Supply Chain at Subscription Retailer

Start Shipping from Chicago

Interested in learning more about our residential e-commerce delivery solutions for your business? Tell us about yourself and a member of our team will get back in touch to explain the benefits and answer any questions.