Faster, reliable
residential
e-commerce
parcel delivery
Helping leading retailers and direct-to-consumer brands with faster, reliable last-mile delivery that wins customers, builds brand loyalty, and saves money.
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Learn More About Our Residential
E-Commerce Delivery Platform
Delivering the
Competitive Advantage
In today’s evolving e-commerce world, successful companies are combining multiple delivery options to create a competitive distribution model. Ultimately, consumers depend on speed and flexibility in the last mile of the supply chain. As a faster, adaptable, and more cost-effective delivery partner, we work with you to develop creative solutions that help you fulfill your consumer promises.
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Faster Delivery
Meet consumer expectations by getting their orders delivered to them faster.
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Save Money
Reduce transit costs by about 10-35% when compared to national carriers.
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Diversify Your Carrier Mix
Increase capacity, reduce costs, and mitigate risk by diversifying your carrier mix.
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Exceptional Support
Dedicated account manager works with you to understand your goals and prioritize partnership.
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Delivery Innovation
Visual proof of delivery, SMS notifications, and other enhancements to improve the delivery experience.
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Increase Capacity
Secure capacity and increase your flexibility, especially for peak season.
Our Regional Delivery Network for
Residential E-Commerce
The OnTrac small package hub-and-spoke delivery network is the largest 1- and 2-day regional ground footprint, currently reaching 70% of the U.S. population across 35 states and Washington, D.C.
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Connecting Leading Retailers and Shippers to
Their Customers with Proven, Industry-Leading Last-Mile Delivery
70%
Reach 70% of the U.S. population in 35 states & D.C.
97%+
Average on-time delivery performance
1.9 Days
Reduction in delivery time
7-Day Service
OnTrac has launched a weekend delivery service to help retailers reach consumers every day of the week with faster, residential e-commerce delivery that meets customer demands for Saturday and Sunday delivery. Find out how to leverage our seven-day service to reach your customers up to two days faster than other carriers, enhance the delivery experience, and build brand loyalty
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Transcontinental Delivery Service
OnTrac is the first transcontinental carrier of choice for last-mile e-commerce deliveries that helps shippers build a competitive advantage through faster delivery times, lower costs, coast-to-coast coverage, and reliable on-time performance. Understand how shippers can take advantage of our coast-to-coast network.
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Maximum Package Size
All packages must adhere to the following maximum size guidelines:
- Max for any one dimension: 42 inches
- Max total size: 10,000 cubic inches
- Max weight: 50 pounds
OnTrac vs. the Alternatives
| Benefits | OnTrac | National Carriers | Regional Carriers |
|---|---|---|---|
| Faster delivery that meets customers’ expectations and builds brand loyalty | |||
| Reliable on-time performance | |||
| Reach 70% of the U.S. population in 35 states and Washington D.C. | |||
| 10-35% cost savings to help retailers protect their margins | |||
| Increased supply chain flexibility | |||
| Dedicated account manager support that prioritizes your goals over short-term profits | |||
| Visual Proof of Delivery (VPOD) when package is delivered |
Talk to an Expert
Interested in learning more about our residential e-commerce delivery solutions for your business? Tell us about yourself and a member of our team will get back in touch to explain the benefits and answer any questions.