The shipper has requested that OnTrac obtain a delivery signature from an individual at, or near
the delivery address, including, but not limited to, a neighbor, leasing office or mail room. OnTrac
will not accept liability for service or claims when the shipper has authorized us to leave a
package without obtaining a delivery signature.
$6.35 per package
A Large Package Surcharge will be applied to a package when its combined length plus girth
(2x(width+height)) exceeds 130 inches, or if any one dimension exceeds 72". Large packages are
subject to a minimum billable weight of 90 pounds in addition to the Large Package Surcharge. An
Additional Handling Fee will not be assessed when a Large Package Surcharge is applied.
Packages that qualify for the Large Package Surcharge may incur additional surcharges during Peak
$160.00 per package
Packages with a billable weight of more than 150 pounds or that exceed 108 inches in length, or
exceed a total of 165 inches in length plus girth (two times the width, plus two times the height)
combined are not accepted for carriage. These packages are unauthorized; however, if found in our
system during transit, we will assess an unauthorized package surcharge. We reserve the right to
refuse unauthorized packages or upon discovery during transit to make appropriate adjustments to
Packages that qualify for the Unauthorized Package Surcharge may incur additional surcharges during
$1,150.00 per package
OnTrac offers on-call and daily scheduled pickups. Scheduled daily pickups are free of charge if the
weekly billing total for the invoiced account exceeds $100.
- Weekly invoices ranging from $0.00 to $74.99 will incur a weekly charge of $38.00.
- Weekly invoices ranging from $75.00 to $99.99 will incur a weekly charge of $21.50.
- Weekly invoices over $100.00 will not incur a weekly charge.
On-call pickups are subject to a pickup fee and are not available for same-day delivery services.
OnTrac Ground Service requires a daily scheduled pickup.
$0 - $38.00per week
$8.00 per pickup