Keep your OnTrac Rates. Protect Your Amazon Performance.
Already using OnTrac through a bring-your-own-account workflow? Linked Accounts is the upgrade path built for you.
Link the OnTrac account you already use to Amazon Buy Shipping. Continue using your negotiated OnTrac rates on eligible MFN orders while gaining access to available on-time delivery rate and claims protections.
Trusted by the Brands You Know
The BYOA Economics You Want. The Protection You Were Missing.
Using your own OnTrac account gives you control over your carrier relationship and access to rates negotiated around your shipping profile.
Connect the account you already use, purchase eligible OnTrac services through Amazon Buy Shipping, and preserve your rate advantage while accessing the protections Amazon makes available on qualifying labels.
Keep the Rates you Negotiated
There is no need to abandon the OnTrac pricing built around your volume, lanes, and parcel profile. Bring your existing rates into the Amazon Buy Shipping workflow
Help Protect Your On-Time Delivery Rate
When an eligible service displays the OTDR Protected badge and Amazon’s other requirements are met, a late carrier delivery will not negatively affect your on-time delivery rate.
Help Protect Against Eligible Claims
Services displaying the Claims Protected badge may qualify for protection against eligible “Package didn’t arrive” A-to-z and SAFE-T claims.
Link the Account You Already Have
No new carrier search. No starting over. Bring your existing OnTrac account, commercial agreement, and delivery network into Buy Shipping.
Linking Shipping Accounts on Amazon Buy Shipping is Easy.
You can link your OnTrac account to Amazon Buy Shipping to you can use your own negotiated rates for Seller Fulfilled Prime and non-Prime orders and assign them to specific warehouses.
How to Link a Carrier Account
- Log in to your Amazon Seller Central Account.
- Go to Settings > Account Info.
- Select Buy Shipping preferences.
- Click Manage your carrier accounts.
- Choose Link account for the carrier
- Select the OnTrac tile and enter the required details as they appear in your carrier’s invoice
Seller Protection Works Best When Your Carrier Performs
7-day-a-week pickup, processing, and delivery
Coast-to-coast coverage, reaching over 70% of U.S. households
Largest 1-2 day delivery footprint among alternative carriers
Typical delivery in 1-4 days, with longer zones up to 7
Lower shipping costs compared to USPS, UPS, and FedEx
Responsive support from people who understand eCommerce
Built for Established Amazon MFN Programs
Linked Accounts is for sellers that:
- Already have an OnTrac account
- Ship meaningful Amazon merchant-fulfilled volume
- Use BYOA but your negotiated rates outperform standard marketplace options
- Consider OTDR, account health, and seller-fulfilled offer continuity business-critical
- Have predictable ship-from locations and an established label-purchasing workflow
Reach 75%+ of U.S. Households
Select a sorting center
Hover over our sort centers to see time in transit
Transparency Every Step of the Way
With SMS notifications, AI validated photo proofs of deliveries, API and multi-carrier software integrations and more, OnTrac has the delivery tech you need to stand out from your competitors.
What Retailers Are Saying About OnTrac
"Great customer support/dedicated rep, and really good tracking data. Great job guys! Thanks for the Support."
"Continued good service and transparency. From end to end, we have had a great experience with the OnTrac team."
OnTrac vs. the Others
| Benefits | OnTrac | Traditional Carriers | Regional Carriers |
|---|---|---|---|
| 7-day-a-week operations | |||
| Coast-to-coast coverage | |||
| Largest 1-2 day delivery footprint | |||
| Lower shipping costs (10-35% savings) | |||
| Responsive eCommerce Support |