Service Updates
OnTrac is committed to providing the competitive advantage through fewer fees, lower surcharges, and
excellent customer service. To help keep you informed, we will publish service announcements on this
page.
08/18/21: Year-End Peak Period Fees & Surcharges
The COVID-19 pandemic continues to drive demand for parcel delivery. We've taken aggressive steps to keep the flow
of goods and medical supplies going, and are actively preparing for the additional shipping volume that comes with
the
holiday season.
The year-end peak period requires a short-term change to some of our fees and surcharges. These temporary
adjustments help offset increased operating costs and apply to all service levels on a per-piece basis. Peak period
surcharges
are in addition to our published accessorial fees.
| Year-End Peak Period Surcharges |
Surcharge Amount |
Effective Date |
| Large Package |
$60.00 |
10/03/21 - 01/15/22 |
| Additional Handling |
$6.00 |
10/03/21 - 01/15/22 |
| Unauthorized Package |
$250.00 |
10/03/21 - 01/15/22 |
| DirectPost |
$1.00 |
10/31/21 - 01/15/22 |
| Over 100% of Average Weekly Volume* |
$1.00 |
10/31/21 - 01/15/22 |
| Over 150% of Average Weekly Volume* |
$2.00 |
10/31/21 - 01/15/22 |
| Over 300% of Average Weekly Volume* |
$3.00 |
10/31/21 - 01/15/22 |
*An account's "average weekly volume" threshold is based on the weekly average number of packages shipped from
March 29, 2021, to July 3, 2021.
07/01/21: Update to the Fuel Surcharge
Effective August 1, 2021, the Fuel Surcharge table for OnTrac Services will change.
The Fuel Surcharge will continue to be based on the U.S. West Coast Average On-Highway Diesel Fuel Price and
adjusted
weekly.
| Fuel Surcharge Update for All OnTrac Services (price per gallon) |
| At Least |
But Less Than |
Surcharge |
| - |
$1.34 |
4.25% |
| $1.34 |
$1.46 |
4.50% |
| $1.46 |
$1.58 |
4.75% |
| $1.58 |
$1.70 |
5.00% |
| $1.70 |
$1.82 |
5.25% |
| $1.82 |
$1.94 |
5.50% |
| $1.94 |
$2.06 |
5.75% |
| $2.06 |
$2.18 |
6.00% |
| $2.18 |
$2.30 |
6.25% |
| $2.30 |
$2.42 |
6.50% |
| $2.42 |
$2.54 |
6.75% |
| $2.54 |
$2.66 |
7.00% |
| $2.66 |
$2.78 |
7.25% |
| $2.78 |
$2.90 |
7.50% |
| $2.90 |
$3.02 |
7.75% |
| $3.02 |
$3.14 |
8.00% |
| $3.14 |
$3.26 |
8.25% |
| $3.26 |
$3.38 |
8.50% |
| $3.38 |
$3.50 |
8.75% |
| $3.50 |
$3.62 |
9.00% |
| $3.62 |
$3.74 |
9.25% |
| $3.74 |
$3.86 |
9.50% |
| $3.86 |
$3.98 |
9.75% |
| $3.98 |
$4.10 |
10.00% |
| $4.10 |
$4.22 |
10.25% |
| $4.22 |
$4.34 |
10.50% |
| $4.34 |
$4.46 |
10.75% |
| $4.46 |
$4.58 |
11.00% |
| $4.58 |
$4.70 |
11.25% |
| $4.70 |
$4.82 |
11.50% |
