Service Updates

OnTrac is committed to providing the competitive advantage through fewer fees, lower surcharges, and excellent customer service. To help keep you informed, we will publish service announcements on this page.

Peak Season Surcharges Announced

Peak volume demands will require a short-term adjustment to some of our surcharges. These adjustments will help offset the additional operational and service expenses required during the year-end holiday season.

The per-piece surcharges will be in addition to the published surcharge rates.

• Additional Handling Peak Surcharge:
  $3.15 in addition to the Additional Handling Surcharge.
• Large Package Peak Surcharge:
  $26.20 in addition to the Large Package Surcharge.
• Residential Peak Surcharge:
  $0.28 in addition to the Residential Delivery Surcharge.
• Unauthorized Package Peak Surcharge:
  $165.00 in addition to the Unauthorized Package Surcharge.

The OnTrac peak season begins November 18, 2018, and ends December 24, 2018.