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Service Alerts

Sometimes unexpected and uncontrollable events can interrupt service. During these events, OnTrac will strive to balance our service commitments and the safety of our employees and business partners.

As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.

For specific delivery status information, please track your shipment.




There are no service alerts at this time.


Latest information as of :

Mudslides

Mudslides in Central California will delay some shipments. Affected areas include, but are not limited to:

  • 93013 - CARPENTERIA
  • 93014 - CARPINTERIA
  • 93067 - SUMMERLAND
  • 93101 - SANTA BARBARA/CACHU
  • 93102 - SANTA BARBARA
  • 93103 - SANTA BARBARA/MONTECITO
  • 93105 - SANTA BARBARA/HOPE RANCH
  • 93106 - SANTA BARBARA
  • 93107 - SANTA BARBARA
  • 93108 - SANTA BARBARA/MONTECITO
  • 93109 - SANTA BARBARA
  • 93110 - SANTA BARBARA
  • 93111 - SANTA BARBARA / GOLETA
  • 93116 - GOLETA
  • 93117 - ISLE VISTA
  • 93118 - GOLETA
  • 93120 - SANTA BARBARA
  • 93121 - SANTA BARBARA
  • 93130 - SANTA BARBARA
  • 93140 - SANTA BARBARA
  • 93150 - SANTA BARBARA
  • 93160 - GOLETA
  • 93190 - SANTA BARBARA
  • 93199 - GOLETA
  • 93401 - SAN LUIS OBISPO
  • 93402 - LOS OSOS
  • 93403 - SAN LUIS OBISPO
  • 93405 - SAN LUIS OBISPO
  • 93406 - SAN LUIS OBISPO
  • 93407 - SAN LUIS OBISPO
  • 93408 - SAN LUIS OBISPO
  • 93409 - SAN LUIS OBISPO
  • 93410 - SLO/CAL POLY DORMS
  • 93412 - LOS OSOS
  • 93420 - ARROYO GRANDE
  • 93421 - ARROYO GRANDE
  • 93422 - ATASCADERO
  • 93423 - ATASCADERO
  • 93424 - AVILA BEACH
  • 93426 - BRADLEY
  • 93427 - BUELTON
  • 93428 - CAMBRIA
  • 93429 - CASMALIA
  • 93430 - CAYUCOS
  • 93432 - CRESTON
  • 93433 - GROVER CITY
  • 93434 - GUADALUPE
  • 93435 - HARMONY
  • 93436 - SURF/LOMPOC
  • 93437 - LOMPOC
  • 93438 - LOMPOC
  • 93440 - LOS ALAMOS
  • 93441 - LOS OLIVOS
  • 93442 - MORRO BAY
  • 93443 - MORRO BAY
  • 93444 - NIPOMO
  • 93445 - OCEANO
  • 93446 - PASO ROBLES
  • 93447 - PASO ROBLES
  • 93448 - PISMO BEACH
  • 93449 - SHELL BEACH/PISMO B
  • 93451 - SAN MIGUEL/CAMP ROBERTS
  • 93452 - SAN SIMEON
  • 93453 - SANTA MARGARITA
  • 93454 - SANTA MARIA
  • 93455 - SANTA MARIA
  • 93456 - SANTA MARIA
  • 93457 - SANTA MARIA
  • 93458 - SANTA MARIA
  • 93460 - SANTA YNEZ
  • 93461 - SHANDON
  • 93463 - SOLVANG
  • 93464 - SOLVANG
  • 93465 - TEMPLETON
  • 93483 - GROVER BEACH

Shipping to an affected area?

To help avoid further delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after the delay. In the event of evacuations, shipments not delivered before the delays will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.

You can also contact OnTrac Customer Care at 800.334.5000.





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