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Service Alerts

Sometimes unexpected and uncontrollable events can interrupt service. During these events, OnTrac will strive to balance our service commitments and the safety of our employees and business partners.

As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.


Latest information as of :

Oregon

State and local authorities anticipate major traffic delays in the Portland, Oregon area due to the influx of tourist for the Total Solar Eclipse. OnTrac will be prepared to provide service to the best of our ability as local conditions allow. For specific shipment status information, please track your shipment.


Shipping to an affected area?

To help avoid further delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after the delay.

You can also contact OnTrac Customer Care at 800.334.5000. Consistent with our Terms and Conditions, shipments delayed due to uncontrollable and unexpected events are not eligible for our Money-Back Service Guarantee.





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