Service Alerts
Sometimes unexpected and uncontrollable events can interrupt service. During these events, OnTrac will strive
to balance our service commitments and the safety of our employees and business partners.
As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.
For specific delivery status information, please track
your shipment.
There are no service alerts at this time.
Latest information as of :
Adverse Weather
Bad weather will delay some shipments by an additional transit day. Affected areas include, but
are not limited to, the following cities and ZIP Codes, and their surrounding metropolitan areas:
Areas
ZIP Codes
- 90263 - Malibu
- 90264 - Malibu
- 90265 - Malibu
- 90290 - Topanga
- 90740 - Seal Beach
- 90742 - Sunset Beach
- 90743 - Surfside
- 91302 - Calabasas
- 91310 - Castaic
- 91354 - Valencia
- 91355 - Valencia
- 91380 - Stevenson Ranch
- 91381 - Stevenson Ranch
- 91383 - Santa Clarita
- 91384 - Castaic
- 92225 - Blythe
- 92226 - Blythe
- 92236 - Choachella
- 92239 - Desert Center
- 92274 - Thermal
- 92284 - Yucca Valley
- 92285 - Landers
- 92286 - Yucca Valley
- 92314 - Big Bear City
- 92315 - Big Bear Lake/Moonridge
- 92339 - Forest Falls
- 92342 - Helendale
- 92363 - Needles
- 92371 - Phelan
- 92372 - Pinion Hills
- 92382 - Running Springs
- 92397 - Wrightwood
- 92646 - Huntington Beach
- 92647 - Huntington Beach
- 92648 - Huntington Beach
- 93001 - Ventura
- 93003 - Saticoy/Ventura
- 93510 - Acton
- 93532 - Lake Hughes
- 93534 - Lancaster
- 93535 - Lancaster
- 93536 - Lancaster
- 93539 - Lancaster
- 93543 - Littlerock
- 93544 - Valyermo
- 93550 - Palmdale
- 93551 - Leona Valley
- 93552 - Palmdale
- 93553 - Pearlblossom
- 93563 - Valyermo
- 93584 - Lancaster
- 93586 - Quartz Hill
- 93590 - Palmdale
- 93591 - Palmdale
- 93599 - Palmdale
Please track your shipment for the latest
information.
Shipping to an affected area?
To help avoid further delays, we encourage you to contact your recipients to verify whether their location
is
open or able to receive deliveries before and after the delay. In the event of evacuations, shipments not
delivered before the delays
will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.
You can also contact OnTrac Customer Care at 800.334.5000. Consistent with our Terms and Conditions,
shipments
delayed due to uncontrollable and unexpected events are not eligible for our Money-Back Service Guarantee.
