OnTrac
Home | Sitemapwhite line graphic
800.334.5000
OnTrac Right-Swoosh

Career Opportunities

OnTrac employees at volunteer event

For over 25 years, our people have been the core of our service and success. United by a "can-do" attitude, teams from all over the Western U.S. work together to connect the world of e-commerce and shape the future of the logistics industry.

It's an exciting time for our company and an excellent time for you to join our team. Whether you're a seasoned logistics pro or just getting started, we're confident you'll use your skills, learn new things, and enjoy your job at OnTrac. Join us today!




About Our Business

OnTrac is a parcel logistics company headquartered in Chandler, Arizona with warehouse operations throughout the Western United States. Customers choose OnTrac because we are flexible, affordable and fast.

About Our History

Our history is rooted in the courier industry, where speed and service are a must. We started in California, delivering overnight letters from Los Angeles to San Francisco, and have grown to become the best choice for last-mile delivery services, logistics and distribution within the Western United States.

About Our Culture

We summarize the culture at OnTrac with our Operating Standard, "Every Package, Every Day"—an ethos of service and commitment to safely provide our customers the competitive advantage.

About Our Advancement Opportunities

We value loyalty and have a history of promoting from within. Employees receive constructive feedback, on-the-job training, and are encouraged to cross-train and learn new skills.

About Our Workplace

OnTrac is safety-first, service-focused, and team-oriented. We operate with a sense of urgency, encourage innovation, and reward above-and-beyond actions. We encourage comradery, a fun work environment, and understand the importance of work-life balance.

Join Our Team! Apply Today.



Featured Job Opportunties


See All OnTrac Package Handler Postions

Package Handlers

About the Job

Being a Package Handler at OnTrac is all about keeping the process running smoothly and on schedule. You will sort and move packages in the day-to-day operations of the company, making sure that every delivery is routed correctly and on time.

What to Expect

It is a physical and fast-paced position. You will regularly lift, push, pull and/or move items averaging 50 lbs. and occasionally up to 75 lbs. The warehouse has varied temperatures, cold in the winter and hot in the summer.

Work Environment

At OnTrac you are not a number. We believe that a positive, team-oriented atmosphere will help you perform at your best. We want to get to know you and help you succeed in your career.

Flexible Schedules

Package Handler positions are great for college students or as a second job. Part-time employees usually work 3 to 4 hours a day, with shifts available every day of the week.

Promotions & Pay Periods

We have a history of promoting from within. High-performing team members who are flexible and have a winning attitude have seen great opportunities for career advancements. All employees are paid weekly.

Loyalty Incentive

Package Handlers have the potential to receive frequent pay increases; one increase every six months for the first two years! OnTrac values loyalty, and believes it is something earned through actions and results.

Job Requirements

  • Over 18 with valid identification
  • Able to lift, push & pull heavy boxes
  • High school diploma or GED prefered
  • Verbal & written communication skills
  • Pass a background check

See All OnTrac Package Handler Postions

See All OnTrac Customer Care Postions

Customer Care

Job Description

OnTrac is currently accepting applications for Customer Care Advocates in our Call Center in Chandler, Arizona. This position requires a strong understanding of OnTrac services and focuses on providing customers a high-quality service experience.

  • Main responsibilities
    • Problem solving
    • Provide package tracking information
    • Inform customers about service update
    • Process supply orders and arrange pickup requests
    • Answer general questions about shipping service

Offered Benefits

OnTrac has a lot to offer you. We value our employees and believe in planning for the future and those unexpected situations. After only a few months our full-time employees are offered:

  • Health Insurance
  • Vacation Time
  • Sick Pay
  • Matching 401K (after six months)
  • Dental Plan
  • Vision Insurance
  • Shipping and Supplier Discounts
  • And, Much More!

Hiring Process

If you are interested in joining a progressive, growing company with opportunities for advancement, then OnTrac is for you! We are looking for upbeat, friendly individuals with a minimum of 12 months of customer service and some Call Center experience.

The ideal candidate will be able to multi task between numerous applications in a windows-based environment. The position requires an individual to have extensive computer skills, strong interpersonal and problem solving abilities. This position will have extensive customer contact.

After you’ve submitted your application, our hiring professionals will review it, you will be asked to take some initial assessments prior to an interview. After the assessments are passed, you will be asked to schedule a phone interview and based on that you may then be asked to have a face to face interview. Once all the components meet OnTrac standards and you are found to be the most qualified candidate, you will be offered a spot on our team!

Training Requirements

All candidates must be able to attend a four-week training session Monday through Friday from 8:30am to 5:15pm. As your training is very important to us, your attendance during our training program is a must! No time-off is given during this training period.

Dress Code

At OnTrac we dress for success! Our call center enjoys a professional casual dress code.

Work Environment

At OnTrac you are not a number. We believe that a positive, team-oriented atmosphere will help you perform at your best. We want to get to know you and help you succeed in your career.

Quality Service

Quality is the most important part of our Call Center. By focusing on a one-call resolution, our customers not only receive great service, but they are assured that their request has been taken care of–the first time. If you believe in quality, we’ve got a spot for you!

Work Schedule

OnTrac knows you have a life outside the office. Because we believe in a balanced lifestyle, we have many different shifts available.

Our Call Center is open Monday through Saturday from 6am to 12am (PST). Please check with one of our hiring professionals for the shifts currently available.

See All OnTrac Customer Care Postions

See All OnTrac Postions

Other Positions

Working Together

Parcel logistics is all about teamwork. From sale to delivery, every part of our organization works together to fulfill our promise, on time for less.

We seek out the best talent and value new ideas and a strong work ethic. You will get an opportunity to collaborate with like-minded professionals and will be empowered to make a difference.

Chances are we have a spot for you:

  • Accounting
  • Engineering
  • Human Resources
  • Information Technology
  • Operations Management
  • Quality Assurance
  • Safety
  • Sales
  • Security
  • Vendor Relations

Work Environment

At OnTrac you are not a number. We believe that a positive, team-oriented atmosphere will help you perform at your best. We want to get to know you and help you succeed in your career.

Locations

OnTrac has offices in California, Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho. Our corporate office is in Chandler, Arizona, in the Price Corridor, an area known for technology and innovation.

Career Advancement

We are growing and we want your career to grow with us. We have a culture of promoting from within and offer career advancement for those hardworking, dedicated and high-performing team members.

Other Perks

Depending on the position, you may be offered other incentives. Please check our job board for more information.

Job Requirements

Qualified applicants who are offered a position must pass a pre-employment substance abuse test, criminal background and physical test (for some roles).

See All OnTrac Postions





Home | Services | Shipping Info | Online Shipping | Company Profile | FAQ | Contact Us
Terms and Conditions | Privacy Policy

Join the OnTrac Conversation Facebook Logo Twitter Logo Google+ Logo LinkedIn Logo YouTube Logo OnTrac & the Environment OnTrac Blog

© 2018 OnTrac