Sunrise *

Next business day by 10:30 am; Saturday delivery by 2 pm.

Sunrise Gold *

Next business day by 8 am; Saturday delivery by noon.

Super Sunrise Gold* *

Next business day by 7 am in many cities. Prior arrangement required; call 800.334.5000.

Heavyweight*

Minimum 300 palletized lbs. Next business day by 5 pm in metropolitan areas.

Northwest Service**

Second business day by 5 pm to Oregon and Washington; Saturday delivery by 5 pm.

Saturday Delivery

Packages picked up on Friday can be delivered on Saturday for an additional charge of $15 per shipment (Check the ZIP Code Guide for available areas). For Saturday delivery, you must mark the "Saturday Service" box on your shipping documentation and affix a "Saturday Delivery" sticker.

*Delivery times may very. Please check our ZIP Code Guide for exact delivery times.
**AZ to the NW 3rd day by 5 pm.

C.O.D. (Collect on Delivery) Services

OnTrac offers a C.O.D. (Collect on Delivery) Service as a convenience to our customers. We will deliver packages up to a value of $10,000 and collect payment for the shipper. The following conditions apply:

1. For convenience, recipients may pay with company, personal, certified or cashier's checks and money orders made payable to the shipper.
2. Checks not made payable directly to the shipper will be returned to the recipient for reissue. OnTrac will not accept liability for the consignee's check.
3. Cash will not be accepted as payment of the C.O.D. amount.
4. If the recipient is not available, or refuses to pay the C.O.D. amount, we will contact the shipper for further instructions.
5. If the C.O.D. delivery must be re-attempted, the basic overnight delivery rate will be billed to the shipper for each attempt.
6. OnTrac will not accept liability for the failure to collect or remit funds for C.O.D. shipments.
7. Maximum C.O.D. amount is $10,000 per shipment. For higher amounts, we require the shipper obtain pre-approval for the account to ship via C.O.D. service.

Signature Required

For your peace of mind and at no additional cost, OnTrac will obtain a signature upon delivery of your shipment. Simply check the "Signature Required" box on your shipping manifest or single waybill.

Declared Values

For your protection, we offer a Declared Value option for packages whose value exceeds $100, up to $25,000. OnTrac covers the first $100 for damage or loss of the shipment at no charge to you. However, if the value of your shipment is greater than $100, you are able to declare a greater value. You can declare values up to $25,000 per shipment. Declared values are charged at a rate of $.50 for each $100 (or fraction thereof) of declared value in excess of $100. Unless a grater value has been declared on the shipping manifest, OnTrac's maximum liability will be limited to $100 or the actual value of the package contents, whichever is less.